Butlers Carpets of Whitley

GDPR Compliance Policy

Last updated: 29/09/24

Introduction

Butlers Carpets of Whitley  ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

Data We Collect

We collect the following types of personal data:

1. Personal Identification Data
   
   • Name
   • Email address
   • Phone number
   • Address

1. Technical Data
   
   • IP address
   • Browser type and version
   • Time zone settings and location
   • Operating system and platform

1. Usage Data
   
   • Information about how you use our website and services

1. Marketing and Communications Data
   
   • Your preferences in receiving marketing information from us

How We Use Your Data

We use your personal data for the following purposes:

1. To Provide Our Services
   We use your personal information to process your orders, manage your account, and provide you with customer service.
2. To Improve Our Services
   We analyze usage data to improve our website, products, and services.
3. Marketing and Promotions
   With your consent, we may use your contact details to send you promotional offers and updates.
4. Compliance and Legal Obligations
   We may process your data to comply with legal obligations or respond to law enforcement requests.

Legal Basis for Processing Personal Data

We process personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party.
• Consent: We will ask for your consent when collecting personal data for specific purposes (e.g., marketing).
• Legitimate Interest: Processing is necessary for our legitimate interests, such as improving services or detecting fraud.
• Legal Obligations: Processing is necessary to comply with legal obligations, such as tax reporting.

Data Retention

We will retain your personal data only as long as necessary for the purposes described in this policy or as required by law. When the data is no longer needed, it will be securely deleted or anonymized.

Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

1. Right to Access
   You can request access to the personal data we hold about you.
2. Right to Rectification
   You can request that we correct any inaccurate or incomplete personal data.
3. Right to Erasure ("Right to Be Forgotten")
   You can request the deletion of your personal data under certain conditions.
4. Right to Restrict Processing
   You have the right to request that we limit the processing of your personal data.
5. Right to Data Portability
   You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
6. Right to Object
   You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
7. Right to Withdraw Consent
   If you have given consent for the processing of your personal data, you can withdraw it at any time.
8. Right to Lodge a Complaint
   If you believe that we have violated your data protection rights, you can file a complaint with your local data protection authority.

How We Protect Your Data

We take appropriate technical and organizational measures to ensure the security of your personal data. This includes encryption, secure servers, and restricted access to personal data.

Third-Party Sharing

We may share your personal data with third parties, such as service providers and partners, for the following purposes:

• To help deliver our services (e.g., payment processors, delivery services)
• To comply with legal obligations
• For analytics purposes (e.g., Google Analytics)

We ensure that any third party we work with complies with GDPR and that your data is processed securely.

International Data Transfers

If your personal data is transferred outside of the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your data in compliance with GDPR.

Cookies

We use cookies to enhance your experience on our website. For more details on how we use cookies, please refer to our [Cookie Policy].

Changes to This GDPR Policy

We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Any significant changes will be communicated to you directly, where applicable.

Contact Us

If you have any questions about this GDPR Compliance Policy or how we handle your personal data, please contact us at:

Butlers Carpets of Whitley 
5 Cathcart Close, Whitley, Goole, DN140JE

butlerscarpetsofwhitley@outlook.com
01977263362

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